Suburban Motors Harley-Davidson® Staff
Management
Joan Houpt
President and Owner
Name Joan Houpt
Title President and Owner
Joan was hand and hand with Wayne throughout their journeys. Both holding to their humble beginnings, Joan was the rock and putting in the hard work no matter where it need to be done. Joan has taken over more responsibility with the same goals and vision as Wayne did.
Todd Berlin
General Manager
Name Todd Berlin
Title General Manager
Todd Berlin is our General Manager, who spends most of his time overseeing and managing day-to-day operations. With 40+ years of experience, he has helped thousands of customers find the bike of their dreams. In Todd’s spare time, he spends time with his wife and kids at a racetrack. To contact Todd, please e-mail Todd@SuburbanHarley.com.
Dorothy Parchim
Office Manager
Name Dorothy Parchim
Title Office Manager
Dorothy Parchim, Suburban Motors H-D® Office Manager, manages Accounting, Payroll, Human Resources, and much more. Dorothy has been with the company since the beginning of 1977. In Dorothy’s spare time, she is spending time with her husband and two granddaughters, going to church, and volunteering. To contact Dorothy, please e-mail dorothy@suburbanharley.com.
Jim "Animal" Stoebe
Parts Manager/IT Manager
Name Jim "Animal" Stoebe
Title Parts Manager/IT Manager
Jim Stoebe, otherwise known as Animal, is Suburban Motors. H-D® IT and Parts Manager. As our IT Manager, Animal handles all computer, phone, and technical needs. In Animal’s free time, he is riding his Buell M2 Cyclone, camping, or cooking. Join Animal as he leads most of our Poker Runs and other fun dealer rides throughout the riding season. To contact Animal, please e-mail animal@suburbanharley.com.
Elizabeth Devereux
MOTORCLOTHES® Management
Name Elizabeth Devereux
Title MOTORCLOTHES® Management
Nick Custer
Sales Manager
Name Nick Custer
Title Sales Manager
Nick Custer, Suburban Motors H-D® Sales Manager, handles all the Motorcycle Sale Operations which includes trades, pricing, customer service, and much more. Nick has been with the company since June 2016. In Nick’s spare time, he rides his Decked out Road Glide, raising his daughter, working out at the gym, -- and just about anything outdoors. To contact Nick, please e-mail Nick@SuburbanHarley.com.
Administration
Dorothy Parchim
Office Manager
Name Dorothy Parchim
Title Office Manager
Dorothy Parchim, Suburban Motors H-D® Office Manager, manages Accounting, Payroll, Human Resources, and much more. Dorothy has been with the company since the beginning of 1977. In Dorothy’s spare time, she is spending time with her husband and two granddaughters, going to church, and volunteering. To contact Dorothy, please e-mail dorothy@suburbanharley.com.
Anne Van Langen
Accounts Receivable
Name Anne Van Langen
Title Accounts Receivable
Anne Van Langen, Accounts Receivable at Suburban Motors H-D®, handles all account and makes sure everyone pays their bills on time. When she is not at Suburban Motors H-D®, you can find her rooting for her two kids, supporting her church and always being an amazing friend. To contact Anne, please email anne@suburbanharley.com.
Marketing Department
Aaron Houpt
Marketing & Events Coordinator/Digital Marketing
Name Aaron Houpt
Title Marketing & Events Coordinator/Digital Marketing
Aaron keeps plenty busy being around suburban motors HD® his whole life, he has joined the staff had has taken on the role of social media marketing, photographer, videographer, on top of managing all of the social media platforms, as well as the website. For Suburban Motors H-D® He also has been involved with the racing team in every aspect of the team. Racing for 3 years and has been able to ride a variety of bikes. He also traveled with the Suburban Motor H-D® team taking photos, videos, As well as wrenching on the bikes when he was able to. well, we competed in the road racing AMA Road Racing XR1200 Vance & Hines H-D® Racing Series, 2012-2015. Fun fact in his free time, he has started his photographer and videographer business called Shaky Hands Films/Productions. Taking photos and making videos to try to get more people onto the racing scene!
Sales Department
Levi Burgmeier
Salesman
Name Levi Burgmeier
Title Salesman
Levi has been making waves as the up-and-coming salesman for The Famous Wheeler Dealer. Working his way up from the wash bay and making sure anyone who walks into Suburban Motors H-D® is comfortable and getting you onto the best bike that fits you! In his free time, he enjoys working out, spending time with friends and family, and being on the open road on two wheels! looking or interested in a bike reach out to Levi "That's right just like the jeans" he's here to help! Levi@suburbanharley.com
Dick Behrens
Salesman
Name Dick Behrens
Title Salesman
Dick Behrens, our Senior Salesman at Suburban Motors H-D®, will do all he can to meet your motorcycling needs. He has been at Suburban Motors H-D® since October 2001. In his free time, playing golf, or having a beer at his local watering hole. To contact Dick, please e-mail dick@suburbanharley.com.
Steve Anderson
Salesman
Name Steve Anderson
Title Salesman
Steve Anderson, one of the Salesman’s at Suburban Motors H-D®, who is passionate about finding clients the bikes of their dreams. Steve Anderson has been with Suburban Motors H-D® since November 2012. In his free time, he is riding one of his eight Harley-Davidson® bikes, including a 2024 H-D® FLHX, 2002 H-D® VROD, 1999 H-D® FXR-3, and a 2021 softtrail® slim. To contact Steve, please email sanderson@suburbanharley.com.
Joey Honzelka
Salesman
Name Joey Honzelka
Title Salesman
Joey Honzelka Salesman at Suburban Motors H-D! He's looking forward to meeting you and helping you find your next Harley Davidson. In his free time, he can be found exploring great roads on one of his motorcycles. Looking for an amazing fish fry or spending time with family and friends. To contact Joey, please e-mail joey@suburbanharley.com.
Finance Department
Jeff Pohl
Finance Manager
Name Jeff Pohl
Title Finance Manager
Parts and Accessories Department
Jim "Animal" Stoebe
Parts Manager/IT Manager
Name Jim "Animal" Stoebe
Title Parts Manager/IT Manager
Jim Stoebe, otherwise known as Animal, is Suburban Motors. H-D® IT and Parts Manager. As our IT Manager, Animal handles all computer, phone, and technical needs. In Animal’s free time, he is riding his Buell M2 Cyclone, camping, or cooking. Join Animal as he leads most of our Poker Runs and other fun dealer rides throughout the riding season. To contact Animal, please e-mail animal@suburbanharley.com.
Dave "Big D" Fischbach
Parts Specialist
Name Dave "Big D" Fischbach
Title Parts Specialist
Dave Fischbach, otherwise known as Big D, is Suburban Motors H-D® Parts Specialist. He wears a smile every day and is always happy to assist you to help you find what you need. In his spare time, he enjoys riding his 1977 Ironhead Sportster® or his 1997 FLHP Police Road King®. To contact Big D, please e-mail bigd@suburbanharley.com.
Dave Koch
Parts Specialist
Name Dave Koch
Title Parts Specialist
Dave Koch, Parts Specialist at Suburban Motors H-D®, is always happy to help you find what you are looking for. Dave has been with SMHD since April 2013. In Dave’s free time, he rides a 1976 FLH and 1999 Kawasaki Drifter 1500. To contact Dave, please e-mail davek@suburbanharley.com.
Service Department
Chris Kazmer
Harley-Davidson® Master Service Technician
Name Chris Kazmer
Title Harley-Davidson® Master Service Technician
Chris is the newest member to join the suburban family! Coming fresh out of school, Chris is learning beside two black patch Harley-Davidson® techs and is learning every day! Catch Chris on two wheels riding around town or with family and friends during his off time.
Joe Houpt
Service Manager/Race Team Manager
Name Joe Houpt
Title Service Manager/Race Team Manager
Joe Houpt, Service Manager and Race Team Manager at SMHD, handles and manages SMHD’s Service Department. As Wayne and Joan’s son, naturally Joe has been with Suburban Motors Harley-Davidson® since he was 14 years old. In his spare time, you can find Joe traveling with the race team or spending time with his family. To contact Joe, please e-mail Joe@SuburbanHarley.com.
Pat Karl
Service Operations
Name Pat Karl
Title Service Operations
Pat Karl, Service Operations at SMHD, handles our day-to-day service operations while coordinating deliveries, logistics, warranties, and much more. Pat has more than 46+ years of Harley-Davidson® experience. In his free time, you can find Pat fishing, trap shooting, hunting, or spending time with his grandchildren. To contact, Pat please e-mail pat@suburbanharley.com.
Al Switlick
Service Writer/Rider's Academy Liaison
Name Al Switlick
Title Service Writer/Rider's Academy Liaison
Al Switlick, Service Writer and Rider’s Academy Liaison, handles Service, Parts, Suburban Motor’s H-D® Riding Academy, and more. Al has been with SMHD since April 2007. In his spare time, he works on anything mechanical, writing whimsical short stories, and art. To contact Al, please e-mail al@suburbanharley.com.
Dean Colegrove
Harley-Davidson® Master Service Technician
Name Dean Colegrove
Title Harley-Davidson® Master Service Technician
Dean Colegrove, Harley-Davidson®’s Master Service Technician, provides high-quality vehicle service and completes any repair work. Dean has been with SMHD since 1985. In his free time, Dean will be riding his 1979 Super Glide® or he will be hunting at his log cabin.
Jim "Grim" Castellano
Harley-Davidson® Master Service Technician
Name Jim "Grim" Castellano
Title Harley-Davidson® Master Service Technician
Jim Castella, otherwise known as Grim, is one of SMHD’s Master Service Technicians. Jim is responsible for performing service, repair, and customization work. Grim has been with SMHD since January 2018. In his free time, Jim will be riding his 2003 FLTR Anniversary or his 2016 FLTRU.
Brian Holk
Service Technician
Name Brian Holk
Title Service Technician
Brian Holk, Is in charge of repairs and maintenance to motorcycles. Brian has been with SMHD since February 2002. In his spare time, Brian is riding his 2007 H-D® FLHRS or playing with one of his five dogs.
Shawn Hoffmann
Service Technician
Name Shawn Hoffmann
Title Service Technician
Shawn Hoffmann, one of SMHD’s Service Technician, is responsible for proving dependable vehicle service to all customers. Shawn has been with SMHD since April 2016. In his free time, he wrenching on race bikes, racing and will be riding his dirt bike or enjoying backcountry snowmobiling.
Ric Bourbonais
Service Writer
Name Ric Bourbonais
Title Service Writer
Ric Bourbonais, SMHD’s Service Writer, is responsible for providing customers with knowledge and experience with servicing Harley-Davidson® motorcycles. Ric has been with SMHD since 2008. In his spare time, he is riding his 2001 Ducati Monster or spending time with his wife and two boys. To contact Ric, please e-mail ric@suburbanharley.com.
Jordan Houpt
Service Writer
Name Jordan Houpt
Title Service Writer
Jordan Houpt, SMHD’s Service Writer, provides knowledge and experience on products and servicing of Harley-Davidson® motorcycles. Jordan has grown up at the dealership, but began working at SMHD in January 2016. In his free time, he is riding his 2016 FLTRU. To contact Jordan, please e-mail Jordan@SuburbanHarley.com.
Suburban Speed Shop
Austin Clemins
Performance Specialist
Name Austin Clemins
Title Performance Specialist
Austin Clemins, SMDH’s Performance Specialist, is responsible for DINO tuning, engine upgrading, and much more. Austin has been with SMHD since June 2020. In his spare time, he is riding his Harley-Davidson® Road Glide® ST or he is hunting or fishing.
Rick "Twitch" Cassel
Suburban Speed Shop Manager
Name Rick "Twitch" Cassel
Title Suburban Speed Shop Manager
Twitch has been at Suburban Motors H-D® since October 2008 and is our Suburban Speed Shop Manager. He's excited about developing new big bore kits for the Milwaukee Eight. Outside the dealership, Twitch enjoys racing and camping. FUN FACT: Twitch was a professional drag racer for 20 years!
Motorclothes® Department
Diane Lichty
Motorclothes® Specialist
Name Diane Lichty
Title Motorclothes® Specialist
Diane Lichty, Motorclothes® Specialist, provides customers with knowledgeable assistance with all-things Motorclothes®. Diane has been with SMHD since March 2000. In her free time, she is caught riding her 2001 Custom White Pearl Sportster or spending time with her husband and three German Shepherds. To contact Diane, please e-mail diane@suburbanharley.com.
Suzanne Miller
Motorclothes® Specialist
Name Suzanne Miller
Title Motorclothes® Specialist
Suzanne Miller, Motorclothes® Specialist, is able to assist customers with all-things Motorclothes®. Suzanne has been with SMHD since October 2002. In her spare time, you can find Suzanne spending time with her granddaughters, family, and friends.
Shipping and Receiving Department
Mark Wenzel
Shipping & Receiving/Parts Specialist
Name Mark Wenzel
Title Shipping & Receiving/Parts Specialist
Mark Wenzel, SMHD’s Shipping and Receiving Parts Specialist, oversees all products and accessories get to the right place. Mark has been with SMHD since July 1999. In his spare time, you can find Mark riding his 1986 H-D® FXRD Sport Glide. To contact Mark, please e-mail mark@suburbanharley.com.
Wash Bay - Detailing Deparment
Matt Berlin
Detailer
Name Matt Berlin
Title Detailer
Matt Berlin, SMHD’s Detailer, is responsible for preparing inventory for the sales floor. Matt has been with SMHD since 2020. In his spare time, he is working on his truck, or he is at his cabin in Michigan.
Marty Gasiorowski
Detail Manager
Name Marty Gasiorowski
Title Detail Manager
Marty Gasiorowski, Detail Manager at Suburban Motors H-D, makes your bike is look pretty. Marty makes sure everything is looking clean and professional for his customers and staff. In Marty's free time, he is riding his 2013 Ultra Limited, up at his cottage in Cascade, and spending time with his family.
Race Team
Jesse Janisch
Racer#9
Name Jesse Janisch
Title Racer#9
Shawn Hoffmann
Racer #27
Name Shawn Hoffmann
Title Racer #27
Chris Hansen
Racer #33
Name Chris Hansen
Title Racer #33
Racer #33: Chris has a long and varied history with racing spanning 17 years. While still in High School, Chris raced in the AMA Supermoto circuit on different tracks all over the globe. When not racing on a dirt track he tries to stay on two wheels as much as possible whether it’s ice, enduro, or street riding. Outside of motorsports he enjoys skiing, golf, grilling out, and indulging in an adult beverage (responsibly of course).
Career Highlights: Participated in the Honda Red Riders Challenge; Qualified in the 2018 Harley® Hooligan Race X Games
Jake Masters
Racer #51
Name Jake Masters
Title Racer #51
Cody Gilmore
Racer #374
Name Cody Gilmore
Title Racer #374
Jeremy DeRuyter
Racer #34
Name Jeremy DeRuyter
Title Racer #34
Racer #34: Jeremy has been racing for a long time and has a wide range of experience on many different kinds of bikes. The founder of the Grand National Hooligan Championship, he is always running towards the top of the pack. Yet when he's not on the bike he's either working on building new parts for his business or spotting for various race car crews!
